Director of Aleph Home Care / Aleph Adult Day Center
Robyn has been with Aleph since 2012 and her passion for the older adult community comes through in everything she does for Aleph. Her top priority is assessing the needs of the community and ensuring that South Jersey’s older adults receive the highest level of home care through Aleph. She also oversees the business growth and development of Aleph Home Care and the new Aleph Adult Day Center.
Operations and Marketing Manager
To manage Aleph’s operations, Judy oversees the scheduling office, speaks to all new clients, and completes a comprehensive intake. Judy continuously reaches out to clients/families to ensure that Aleph’s services meet or exceed expectations. In addition, Judy oversees Aleph’s marketing efforts, informing the South Jersey community and local professionals about the services that Aleph provides.
Director of Nursing
Aleph’s full-time registered nurse (RN) supervises and evaluates all of the agency’s certified home health aides (CHHAs), as well as the clinical needs of the clients. The Director of Nursing tracks each client to ensure all plans of care are up-to-date and followed accurately along with overseeing the clinical area of Aleph’s accreditation.
The scheduling department is responsible for staffing and matching each client with the appropriate certified home health aide. Aleph’s two schedulers serve as the main link between Aleph and each client, handling all incoming calls in addition to maintaining an accurate schedule for each client. Their goal is to make sure that all clients and families are happy with their services. Our scheduling team is available 24 hours a day, 7 days a week.
Human Resources Specialist
Dana is responsible for hiring all certified home health aides and companions and overseeing the onboarding process, which includes orientation to Aleph Home Care. In addition, Dana handles Aleph’s employee files, benefits, and employee relations. Dana aims to ensure that all aides and companions know that they are appreciated by rewarding them for their incredible efforts.
Aleph Office Manager
Corinne engages in customer service with Aleph’s clients, assists the director with reports and management tasks, and supervises the assistants for Aleph’s concierge clients.
Cindy assists with many areas of Aleph, including reports, billing, payroll, and Claims Conference reimbursements for Holocaust survivors,. Often the first person who visitors see when they walk into the Aleph office, Cindy knows exactly where to direct people when they have questions or need assistance.
Billing and Payroll
Lakeya is responsible for all of Aleph’s billing and serves as the main contact when anyone has questions regarding their invoice or long term care insurance. Judy distributes Aleph’s invoices and processes all payments.
At the frontline of Aleph are the certified home health aides (CHHAs), who are licensed through the state of New Jersey. They provide personal care and companion care. Aleph’s companions assist with shopping, meal preparation, light housekeeping, and many other daily tasks on behalf of clients, to deliver the services that each client needs. They work around-the-clock to ensure that each client receives the highest level of care.
What is home care?
Paid caregivers – trained and certified by the State of New Jersey – provide in-home assistance with activities of daily living so that older adults can age in place in their own homes.
Does Aleph only provide services in the home?
Aleph Home Care provides care in nursing facilities, senior centers, assisted living facilities, and rehabilitation centers in addition to providing in-home care.
Is Aleph bonded and insured?
All of Aleph Home Care’s caregivers are bonded and insured for the protection of our clients. Aleph takes full responsibility for caregivers on staff, offering worker’s compensation for on-the-job injuries should they occur.
What hours does Aleph offer?
Aleph Home Care offers services from one hour per day to 24/7 and live-in care with flexible scheduling to work around the needs of our clients.
How do I sign up for Aleph services?
Call 856.685.5700 or fill out the Contact Us form [link]. An Aleph staff member will conduct an intake over the phone and schedule an in-home assessment with the client. During the initial visit, one of Aleph’s registered nurses will complete an assessment of the physical and emotional status of the client, as well as evaluate the home and determine if any safety measures need to be put in place. With this information, Aleph’s nurse will develop a comprehensive and personal care plan for the client and review and train the assigned aide on the care plan.
Do I need to sign a long-term contract?
Aleph Home Care does not have long-term contracts. Clients are only asked to sign that Aleph has permission to care for you or your loved one.
Is someone on-call 24 hours a day?
An Aleph office staff member is always on-call 24 hours a day; 365 days a year. Aleph does not employ a third-party answering service and answers all calls internally.
Does Aleph take insurance?
Aleph Home Care accepts long term care insurance and private pay. Aleph is not a Medicare provider.
What happens if my aide is sick or on vacation?
Aleph Home Care will send an alternate aide or companion if your regular caregiver is ever unavailable.
How is my caregiver paid?
Aleph Home Care employs and pays the caregiver. There is absolutely no exchange of money between the caregiver and the client.
Does Aleph perform criminal background checks?
Aleph Home Care will not hire a caregiver unless their criminal background check has been completed and is clear. Aleph also conducts driver’s license and reference checks on all new hires.
Do Aleph’s nurses provide any additional nursing care?
Aleph Home Care follows a Transitional Care Model, which means Aleph’s registered nurses can be the liaison for all the client’s medical care, providing weekly blood pressure checks, feeding tubes, colostomy bags, medication management, and much more. Aleph’s nurses can also schedule and attend medical appointments to assist in communicating the needs of the client.
What are your procedures with regard to COVID-19?
We have enhanced COVID-19 safety protocols that follow CDC, state, and department of health guidelines, including PPE for all staff (masks, gloves, and hand sanitizer), as well as regular hand washing and social distancing (where possible). We also consult with an Infections Disease Expert about safety and best practices.