When you contact Aleph we will ask questions about you or your loved one . At the time of the call, we will schedule a nursing assessment. Our nurse will provide a comprehensive care plan with individualized needs for each client. Recommendations will be made based on the assessment however the ultimate decision is yours.
Matching-Caregiver and Client
When we receive the initial call we ask various questions regarding the individual’s personality. We select a caregiver that has similar personality traits. We want our clients to look forward to the time they have with their caregiver therefore if our client is not 100% satisfied we will replace the aide immediately.
Quality Aides and Companions
Our staff must go through an extensive two part interview process. We have a phone interview and if the in individual is asked to have an in person interview, they are interviewed by two people on our Aleph team. We ask not only questions about care that they can provide but also have a personality assessment that they must complete. Caregivers are bonded/insured and have drivers license checks, background checks and reference checks before they are allowed to go through a extensive orientation.
When a family calls us and specifies that their family member has a specific diagnosis, we make sure that our aides have been thoroughly educated on the individual and their diagnosis. Our aides have access to resources related to each diagnosis.
Alzheimer’s and other dementia