About Us

We are “old school” in our approach, but “new school” in our knowledge.

 

Aleph Home Care provides a high-quality, safe environment that allows you or your loved one to stay in their home. Our team of nurses create and implement a personalized plan of care for all our clients.

Custom Care Plan

When you contact Aleph we will ask questions about you or your loved one .  At the time of the call, we will schedule a nursing assessment.  Our nurse will provide a comprehensive care plan with individualized needs for each client.  Recommendations will be made based on the assessment however the ultimate decision is yours. 

Matching-Caregiver and Client

 

When we receive the initial call we ask various questions regarding the individual’s personality. We select a caregiver that has similar personality traits.  We want our clients to look forward to the time they have with their caregiver therefore if our client is not 100% satisfied we will replace the aide immediately.

Quality Aides and Companions

 

Our staff must go through an extensive two part interview process. We have a phone interview and if the in individual is asked to have an in person interview, they are interviewed by two people on our Aleph team.  We ask not only questions about care that they can provide but also have a personality assessment that they must complete.  Caregivers are bonded/insured and have drivers license checks, background checks and reference checks before they are allowed to go through a extensive orientation.

 

When a family calls us and specifies that their family member has a specific diagnosis, we make sure that our aides have been thoroughly educated on the individual and their diagnosis.  Our aides have access to resources related to each diagnosis.  

For example:

Alzheimer’s and other dementia

  • Importance of continuity of daily routines and schedules
  • Stress free environment
  • Daily reminders
  • Safe environment with room to move around

Diabetes

  • Reminders for individual to check blood glucose
  • Assistance with food shopping and nutrition
  • Educating individual as to what affects the blood glucose levels

How is Aleph Different?

  • We process long term care insurance for our clients.
  • We follow the “grandma rule.” If we wouldn’t send an aide to our own family, we will not hire that aide.
  • We treat our clients like family.
  • We realize that no one aide is the perfect match for all clients, so we provide “meet & greets” for our clients.
  • We follow up with our clients as often as needed – and many times just to “check in.”
  • We believe everyone is important – both staff and clients.
  • Services are provided according to what’s best for our clients.
  • We do not have an answering service. When you call Aleph, you will get one of our office staff on the line whether you’re calling at 2:00 pm or at 2:00 am.
  • We work as a team to provide the best customer service and quality of care.
  • Our clients are treated the same whether they book 1 hour of service or 24 hours of service.
  • Our aides have had background checks, driver’s license checks, and are licensed by the State of NJ. We offer full-time benefits to retain the best in the business.
  • Our aides receive an ongoing education: for example, any aide who is caring for a patient with Alzheimer's will be educated before the start of care.
  • We do our best to make sure we are the last call you have to make to get the help you need. If we can’t help you, we will get you to the person who can.
  • We provide ongoing educational programs for seniors and sponsor breakfasts, luncheons, and dinners where seniors can get together and socialize.
  • A nurse is always on call to help if necessary – no matter what the hour. Our nurses provide an added sense of security for clients and their family. ​
 

Our Hiring Process

Aleph has a multi-step hiring process:

 

Step 1: We conduct a phone interview which includes personality-based questions, as well as work-related questions.  One year work experience required.

 

Step 2: If the phone interview went well, we bring the caregiver in for 2 face-to-face interviews.  One with our HR Specialist, and one with our Director, Nurse, or Office Supervisor. Each applicant is asked to supply 3 non-personal references, along with identification, NJ home health aide license, driver’s license, registration, and insurance.

Step 3: If the face-to-face interview went well, we conduct a background check and driver’s license check and discuss internally if the caregiver is a good fit for our team.

 

Step 4: If the background and driver’s license checks are clear and we believe the caregiver is a good fit for our team, a job offer is made and the caregiver is brought in for a thorough orientation with our HR Specialist and Nurse before seeing any clients.